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Written by lantelligence-admin on July 20, 2017

website original

How To Reduce ShoreTel Resolution Time in 1/2

Written by lantelligence-admin on September 20, 2016

shoretel resolution time

The secret to reducing the ShoreTel resolution time when it comes to bugs and defects is as follows:

  • Be proactive and not reactive
  • Know the ShoreTel posted SLA’s based on ShoreTel’s priority assignment
  • Engage with them regularly,

Importing Windows 2K12 VMDK for ShoreTel

Written by lantelligence-admin on April 4, 2014

This video shows how to import the LANtelligence preconfigured ShoreTel VMDK for Windows 2k12. This would be the same procedure for Win2k8 as well.

OAISYS Names LANtelligence 2013 Most Valuable Partner in North America

Written by lantelligence-admin on February 7, 2014

TEMPE, AZ–(Marketwired – Feb 5, 2014) – OAISYS®, a leader in business call recording and contact center management solutions, today announced Encinitas, Calif.-based LANtelligence as the recipient of its 2013 Most Valuable Partner (MVP) in North America Award.

“We’re pleased to announce LANtelligence as our Most Valuable Partner Award recipient

ShoreTel Dock for Apple iPhone and iPad

Written by lantelligence-admin on August 11, 2013

The ShoreTel Dock is the first and only business-grade device that transforms the Apple iPhone and iPad into desk phones for the mobile generation. It fuses the features users like about desk phones with the convenience of their mobile devices. With support for both Apple’s iPhone

Welcome to the new website

Written by lantelligence-admin on July 22, 2013

If you have not already noticed, we have updated and refreshed our website.  More to come…..





Converting Telco DB15F to RJ45 ShoreTel PRI

Written by lantelligence on May 4, 2013

If you are replacing the connection that a traditional PBX had with a carrier or you find yourself faced with a DB15F connector and you need to convert to a RJ45(48c) to connect to the ShoreTel you can do this with a patch cable and a RJ45/DB15M adapter.

The RJ45 adapter will