• Working Together
    • Our Process
    • Digital Transformation
    • Changing How Technology is Purchased
  • Support
  • Resources & Education
    • Intelligent Virtual Agents
    • Unified Communications
    • Webinars
    • Blogs & Videos
  • Company
    • Our CX Community
    • About
    • The Team
  • Contact Us

How to Add Wrap Codes in ECC

Last Updated November 5, 2014 by Ken Zrobok

This shows you how to add additional wrap codes in the ECC for Agents to select.

Find more ShoreTel and Mitel technical tips HERE

Posted in technical-blogTagged How-to, Video


Back to Blog


Related Posts

How PureCloud Permissions limit access

How PureCloud Permissions limit access

Read More

Adding a ShoreTel Virtual IP Phone Appliance as N+1 Redundancy

Adding a ShoreTel Virtual IP Phone Appliance as N+1 Redundancy

Read More

Turning on ShoreTel ECC Dial Lists

Turning on ShoreTel ECC Dial Lists

Read More
  • Home
  • About
  • Contact Us
  • Privacy Policy
  • Support

©LANtelligence, 2022. All Rights Reserved

629 2nd Street, Encinitas, CA 92024 | Toll-Free 866.510.8547