Mobility voicemail login error
The latest release of the IOS ShoreTel Mobility client has a software defect that has been generating calls into our Tech Support.
App version
This applies to ShoreTel Connect version 9.1.7 Build 100.
What happens
When checking voicemail the refresh pull down generates a Communicator login error.
The user is prompted to enter their password and then is given the message “Cannot logon to server. Please check your Account settings or try again later.”
This will be fixed in the next client software release and is currently in beta testing.
