Archives for: November 19th, 2014

How to Replace a ShoreTel User’s Greetings and Name Recording

Written by lantelligence-admin on November 19, 2014

It is not that easy to support ShoreTel system but some things you can do on your own. This video shows you how to either restore an older version of a user’s voice mail greeting and or name recording with the currently active version. This demo is done in real time

Adding a ShoreTel Virtual IP Phone Appliance as N+1 Redundancy

Written by lantelligence-admin on November 5, 2014

It’s always a good idea to have a good ShoreTel support plan. But it’s also nice to have a knowledge of how you can fix the issue yourself.

This video shows how you can add a virtual ShoreTel IP Phone appliance into your existing ShoreTel environment to provide 99.99999% up-time and