This Mitel (ShoreTel) Admin Training covers the following aspects:
- Mitel (ShoreTel) phone system
- Software Versions / Operating Systems
- Physical vs Virtual servers
- Physical vs Virtual Appliances
- Trunking (SIP/PRI/Analog)
- General Design and Architecture discussion
- HQ servers – applications and limits
- DVS vs HQ servers – how they differ
- VSwitch – embedded voice mail switches
- VirtualAppliances – why choose virtual appliances
- How Mitel (ShoreTel) phones make calls
- Troubleshooting Tools
Part 1
Part 2
Part 3
