How to Change the IP address in Mitel Connect

The steps below outline the process for changing the HQ Server IP address on ShoreTel Connect.

1. In Config DB, modify Switches table, IPaddress and FQDN columns with the new IP:
Blog post switches-1.jpg

Open bigger image in a new window

2. In Config DB->Tables->abcservices->modify the ServiceURI for HQ IP only with the new IPaddress.

Blogpost ABC services-2.jpg

Open bigger image in a new window

3. RegEdit:
Blogpost 3.jpg

Open bigger image in a new window

4.  On HQ under the C:Program Files (x86)shoreline communicationsShoreware ServerMonitoring; Check Monitoringservice.ini file and modify the HQ IP  in that ini file.
Blog post 4.jpg

5. Reboot the HQ Server.

Find more ShoreTel and Mitel technical tips HERE