5 Customer Service Tips for Manufacturers on How to Support Your Distribution Channel
“They are our sales force. Without wholesalers and retailers, we can’t make money!” a Business Development Manager said to me […]
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“Everything a business does is for and about the customer”, says Annette Franz of CX Journey Inc.
Throughout the year of 2019, we will be hosting 6 CX Webinars, starting with the first one on February 21st. We […]
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Selecting the Right Technology Partner Should Be at the Top of Your Decision Criteria
A CCaaS Solutions Provider’s CEO Offers His Thoughts on the 2018 Contact Center Technology Survey Findings Posted on Contact Center […]
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How to Make Your Contact Center a Happy Place This Holiday Season
5 Tips to Maintain Agent Morale During the Holidays, While Keeping Customers Happy I love the holiday season. I enjoy […]
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Happy Customer Service Week!
This week, is all about celebration of National Customer Service Week and everyone who makes CX a work of their […]
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