Here’s the good news. Technology now enables your workforce to be available anytime, anywhere and on nearly any device, which requires a business phone system with flexibility, mobility, and scalability. One good example we can give you from the top of our heads is ShoreTel Sky.
The bad news? Your current phone system might not meet your business’s needs for employee growth, customer communication, and mobility.
Unfortunately, in the case of phone technology, most legacy systems aren’t capable of meeting the consistent demand for expansion coupled with flexibility. Depending on your system, you may be limited by lack of access to new features, applications, and reporting. Or worse, you may have no ability for expansion and be forced to upgrade or replace hardware to accommodate more users or newer applications.
That costs money and time, and it won’t work for your growing business.
Can Your Phone System Grow With Your Company?
When you choose a phone system, it’s difficult to anticipate what your business might need until you’re faced with the demand for growth. You know you need dial tone, access for all employees, and some of the cool new phone features that improve productivity and customer satisfaction.
But now you’re wondering if your phone system and its features can grow with your company to provide a competitive edge as the economy comes back and your company expands.
Here’s what you’ll need in a phone system today to meet your growing business’s demands:
- Ability to quickly respond to changes like adding new offices, hiring remote employees
- Flexibility to support your mobile employees
- Applications that allow you to engage with your customers in the way they choose
- Reporting to help you measure performance and efficiency
- Support to help employees intuitively activate and self-service their own phones
Your growing business requires the right tools that support flexibility and mobility, not limit it. Isn’t it time to consider your phone system as a critical business tool that will help you reach your business objectives? If your phone system can’t expand as your business does, it’s holding you back.
At LANtelligence, we’re not afraid to have a difficult conversation or tell you that the cloud is not “plug and play.” What we will do is assess your needs and steer you in the right direction. What is best for you is more important to us than what we want to sell and we stick to that philosophy consistently, even if it means having a difficult conversation or being honest about whether or not a specific technology is right for your organization. Click here to learn more about how the cloud can move your business forward.