We make the difficult look easy
Your phone system should be simple for you to use but the process of designing and delivering on that system isn’t easy. LANtelligence takes a thorough look at your organizational goals and designs a solution that delivers the ability for your team to achieve those goals. The end result is a solution that leverages integrations and applications to provide an automated, end-to-end communication, not just a phone system. In addition you get a team with extensive experience in ShoreTel support always ready to give you a hand.
It’s not plug-and-play
Despite the advertised simplicity of cloud voice, the technology does not come already integrated with your applications and configured to support your Contact Center requirements. It’s the behind-the-scenes evaluation of your system configuration and setup that makes cloud work the way it’s been proposed to work. The effort, planning and expertise make the difference between a system that contributes to your business goals and system that disrupts your team.
We’re not afraid of a difficult conversation
We won’t tell you what you want to hear if it’s not the right information. What is best for you is more important to us than what we want to sell and we stick to that philosophy consistently, even if it means having a difficult conversation or being honest about whether or not a specific technology is right for your organization.
We heavily invest in service on-demand providing the best ShoreTel support in the industry
Most organizations selling cloud voice solutions disappear the second the contract is signed. At LANtelligence, service and expertise is the cornerstone of any engagement. Our team is dedicated to answering calls, troubleshooting issues, and finding opportunities to help you communicate with your customers better.
We want you to measure customer service against us
Our goal is to make your customer experience so amazing that it’s how you define good service. Our dedicated project management, implementation, escalation management, training and support staff enables us to create the solutions that other organizations cannot. We ensure that our work will integrate seamlessly with the technology you have in place, positively impacting the way you do business.