Archives for: October 30th, 2014

ShoreTel Versions Info (Oct 15, 2014)

Written by lantelligence-admin on October 15, 2014

The current builds in ShoreTel:

PBX            14.2     Build 19.43.7902

ECC            9.0     Build 506.6.3003

Mobility     8.0     Build 8.0.40.109

Need to Spice Up your ShoreTel….Check out these Apps

Written by lantelligence-admin on October 8, 2014

The ShoreTel software professional services organization has custom-built the following applications for ShoreTel customers. Once built for a specific requirement, ShoreTel makes the software available for all other ShoreTel partners/customers.  If you review the list or would like more info on what these applications, please contact your salesperson or click

Make Time to Re-Evaluate Your Call Flow

Written by lantelligence-admin on October 8, 2014

The first time you interact with a perspective or existing customer is when they call you. Sending the right message and creating the right impression is imperative in order to make the customer experience the best it can be and that starts with how your calls are handled. With the