Archives for: January 22nd, 2013

Recent VoIP Industry Security Issues – ShoreTel Customers Not Impacted

Written by lantelligence on January 14, 2013

Posted Mon, 07 Jan 2013

We have received many messages regarding recent reports that Cisco IP Phones are vulnerable to “hacking” and that users could be subject to undetected silent monitoring of calls or experience similar security violations.   Our development teams fully understand these methods, have reviewed our technologies in use,

ShoreTel Mobility 5.0.20.3 General Availability (GA3)

Written by lantelligence on January 14, 2013

Posted Mon, 07 Jan 2013

This bulletin is to inform ShoreTel field sales and partners that the ShoreTel Mobility 5.0.20.3 software release is Generally Available as of January 7, 2013.

ShoreTel Mobility 5.0.20.3 (GA3) replaces 5.0.10.12 (GA2) as the Generally Available release. This release will now be available for all new orders

Batch Update Utility

Written by lantelligence on January 7, 2013

Have you ever wanted to make multiple changes at the same time on Shoreware Director?  Shoreware Director has the Batch Update Utility located in the Users sub directory.   The Batch Update Utility will allow you change the following for each user in a single step:

  • Change Conference Bridge
  • Change Email Domain
  • Change Personal Assistant
  • Change Trunk