Cloud Contact Centers Solutions | CCaaS

Contact Center-as-a-Service

Building Intelligent Customer Interactions With the Cloud Contact Center

 

Cloud Contact Center solutions provide the flexibility to allow your customers the best interactions possible while gathering valuable business intelligence for marketing and management.

A Cloud Contact Center or a hosted Contact Center centralizes architecture, removes upfront hardware costs and creates an automatic disaster recovery solution. The solutions software is automatically updated, giving companies the new features and functions without the additional expense or related downtime.

Freeing valuable IT resources able to focus on business development tasks instead of tech support is another benefit of cloud contact center solutions. They allow businesses to acquire and connect the best resources and talent to service customers, regardless of their geographic location.

Here is how a hosted Contact Center will transform the lifeblood of your business

  • No longer host the equipment
  • Easy and rapid deployment,
  • No system administration,
  • Regular upgrades
  • Access to industry-leading advancements

Find out if a cloud contact center is a right fit for your organization by contacting a LANtelligence expert. We’re here to ensure the right solution is found and implemented.

PureCloud by Genesys | Cloud contact center

PureCloud by Genesys

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