Overview

Shoretel ShoreGear 90V Overview:

The ShoreGear-90V is a 1U half-width voice switch that supports up to 90 IP phones, 90 voicemail mailboxes, and up to a maximum of 12 analog ports - 8 loop start trunk and 4 analog extension ports. This switch supports integrated voicemail capability with 56 hours of voicemail storage.

The ShoreGear-90V communicates with IP phones, soft phones and other IP endpoints using the Media Gateway Control Protocol (MGCP). The ShoreGear-90V interfaces to standard analog trunks using loop start or wink start signaling as well as to standard analog telephones including CLASS feature phones with Caller ID Name and Number and Message Waiting.

Features:

• 90 voicemail mailboxes with a total of 56 hours of voicemail storage
• 2 RJ-45 local area network (LAN) connectors
• 1 RJ-21X port for punchdown block, patch panel, or 12-port harmonica connector
  • 8 loop start trunks (FXO)
  • 4 telephone ports (FXS)
• 1 DB-9, RS-232C maintenance port for serial communications
• 1 3.5 mm stereo input for connecting a music-on-hold source
• 1 3.5 mm stereo output for connecting to a overhead paging system or night bell

ShoreTel® ShoreGear® Voice Switches deliver unified communications (UC) to organizations of every size—from large enterprises to small and medium businesses. Highly reliable and intelligent, these ShoreGear devices unify communications across multiple enterprise locations, supporting IP phones, analog devices, and a variety of trunk interfaces.

Business-critical reliability
Voice communications are the foundation of any business, demanding the utmost in system availability. ShoreGear Voice Switches exceed today’s most stringent enterprise IT requirements, delivering 99.999 percent (five-nines) availability. For maximum reliability, the processors that power ShoreGear Voice Switches do not require or use mechanical disk drives, eliminating the single most common point of system failure.

ShoreGear Voice Switches use an embedded, realtime operating system and unique call control architecture, enabling them to communicate with each other and distribute call processing in the network. Unlike other solutions, servers can be disconnected from the ShoreTel UC system and the switches will continue to process calls and voice messages.

The ShoreGear voicemail switch models offer integrated voice messaging and automated attendant capabilities. As with voice calls, ShoreTel’s distributed architecture ensures that access to voicemail is not interrupted in the event of a WAN failure.

If a ShoreGear Voice Switch fails or is isolated by a network fault, the phones supported by that switch automatically fail over to another voice switch at the site. This “N + 1” form of redundancy is simple, cost-effective and extremely reliable. Even higher redundancy can be achieved by simply adding voice switches.

Smooth migration and seamless scalability
With 15 stackable, space-efficient designs, ShoreTel offers a wide range of voice switches for any size organization. The system scales seamlessly across multiple sites simply by adding switches, and does not require any forklift upgrades. Enterprises can also migrate to IP telephony over time using the ShoreGear Primary Rate Interface (PRI) options to provide tandem trunking and coordinated dialing with existing PBXs.

Lower total cost of ownership
ShoreGear Voice Switches are easy to install and can be managed centrally from any Web browser. New ports and users are added simply by connecting switches to the network. The ShoreWare® Director management software then automatically discovers the new switches and adds them to the system. This exceptional ease of management helps lower ongoing maintenance and operating expenditures, and reduces the system’s total cost of ownership.

Designed for power efficiency and independently tested(1), ShoreGear Voice Switches also help lower energy consumption and further corporate green initiatives.

Exceptional voice quality
In independent rankings(2), ShoreTel consistently earns top marks for superior IP telephony technology. ShoreTel’s technology leadership in dynamic echo cancellation, jitter buffering and lost packet handling, result in low latency and toll-quality voice communications for calls, and voicemail access.

Eliminate communication boundaries
ShoreTel delivers breakthrough UC solutions that help organizations realize significant productivity gains, as employees spend less time interacting with disparate voice systems and more time collaborating. The ShoreTel UC system enables flexible dialing across the enterprise, seamless call transfer, Web conferencing, video conferencing, call handling, and intercom between sites, as well as easy access to distributed voicemail. With ShoreGear Voice Switches as a platform for growth, productivity rises and customer satisfaction increases as everyone connects with the right people, faster.

1 ShoreTel, Inc. Unified Communications Systems Evaluation of Power Consumption vs. Cisco Unified Communications Systems, The Tolly Group, October 2008
2 Unified Communications and Collaboration: Top VoIP Providers, Nemertes Research, July 2008

Features & Benefits

Features & Benefits:

• Pure IP unified communications delivers exceptional qualityy
• Highly scalable switch solutions meet the needs of small and midsize businesses, and large multisite enterprises
• 99.999% system availability for mission-critical voice calls and voicemail access exceeds stringent enterprise standards
• One system spans multiple locations
• Centralized management simplifies administration
• RoHS/WEEE compliant

Key features and capabilities:

Embedded call control
ShoreGear Voice Switches use embedded Linux and VxWorks, leading real-time operating systems, making them immune from the attacks and viruses associated with other solutions. Embedded call control helps ensure that your organization’s communications are delivered by ShoreTel’s reliable, robust platform.

Distributed call control
Call control on the ShoreTel UC system eliminates any single point of failure. In the unlikely event a ShoreGear Voice Switch fails or becomes isolated by a network fault, the other switches on the network continue to operate without being affected.

SIP Support
ShoreGear Voice Switches support both SIP trunks as well as SIP devices that may be defined as user extensions. If configured, the voice switch will act as a SIP proxy enabling SIP telephones to become a part of the overall ShoreTel solution.

IP telephone failover
A single additional ShoreGear Voice Switch helps ensure maximum reliability. If a ShoreGear Voice Switch supporting IP phones fails or is isolated by a network fault, the phones will automatically failover to the additional voice switch. This “N + 1” form of redundancy is simple, cost effective and incredibly reliable.

Gateway failover
If a ShoreGear Voice Switch connected to the Public Switched Telephone Network (PSTN) fails or is isolated by a network fault, the system will automatically route calls through an alternative switch.

PSTN failover
If the Wide Area Network (WAN) is down, or if admission control for WAN voice traffic is reached, extension-to-extension calls between sites can automatically route over the PSTN, ensuring seamless communication.

Ethernet port failover
ShoreGear Voice Switches feature redundant network uplinks. If the upstream network device fails, voice switches will automatically fail over to the redundant link, helping to ensure continuous operation.

Power failover
Every ShoreGear Voice Switch features power fail transfer. If a complete power outage exceeds reserve power duration, one analog trunk on the ShoreGear Voice Switch will automatically connect to one analog telephone, providing emergency dial tone.

More Features

More Features:

Choices for Every Need

Choices for Every Need:

ShoreGear Voice Switches support up to 120, 90, 50 and 30 IP telephones or combinations of analog devices, providing a full range of solutions for enterprise headquarters, regional offices and small to midsize businesses. A power-fail transfer port on all switches ensures dial tone during power outages.

Voicemail options:

ShoreGear 50V, ShoreGear 90V, and ShoreGear 90BRIV provide distributed and survivable voicemail and auto-attendant features at a remote office or site. These switches offer an integrated voicemail alternative to server-based voicemail solutions.

High-density analog option:

The ShoreGear 24A (analog) for high-density analog phone environments is a perfect complement to other ShoreGear switches. ShoreGear 24A provides 24 analog extension ports at sites that require a high analog handset density. Trunks and IP phones are not supported.

High-density analog option:

The ShoreGear 220T1, ShoreGear 220T1A and ShoreGear 220E1 support digital trunks combined with up to 220 IP telephones, within a 1U half-width chassis. ShoreGear 220T1A also supports four analog extensions and two loop start trunks. All three switches provide an audio input port for music-on-hold, an audio output port for overhead paging, and night bell services.

ShoreGear T1k, ShoreGear 220T1 and ShoreGear 220T1A provide a T1 interface for high-density trunking to a central office. ShoreGear T1 options support loop start, wink start and PRI signaling.

ShoreGear E1k and ShoreGear 220E1 provide an E1 interface for high-density trunking to a central office. ShoreGear E1 options support Euro-ISDN and Q-Sig PRI signaling.

All ShoreGear switches with a T1 or E1 interface can also function as a Voice over IP (VoIP) gateway to PBX installations—bridging the ShoreTel UC system to legacy systems and easing migration to IP telephony.

ShoreGear 90BRI* and ShoreGear 30BRI* deliver up to eight and two simultaneous communication channels to the central office, and support up to 90 and 30 IP telephones respectively. These switches also support Euro ISDN signaling over BRI interfaces

* Availability varies based on geography. Please contact your local ShoreTel representative for availability information.

Specifications

Specifications:

Documentation

Documentation:

Shoretel ShoreGear Voice Switches Datasheet (PDF).