Pay As You Go

Pay As You Go. Optionally, you can chose to “pay as you go” VoIP solution plan at the following rates:

1. If your service request is made during normal business hours of 8:00AM – 5:00PM PST you will prepay and select the $135 per hour rate.

2. If you require assistance after normal business hours, or on holidays and weekends, you will be prepay and select the $175 per hour rate.

3. Many of our clients prepay for a block of 10 Hours of normal business hour support by prepaying $1,215  and saving $135 off our normal rate! This rate applies only to our normal business hours. After hours VoIP support will be charged to your support credit at the $175  rate.

Other Support Options

• “Partner Support”  as a Certified ShoreTel Orange partner, Lantelligence can quote you support contract that includes all hardware, software maintenance releases, Software new Feature Releases  and TAC 8X5  access.   We handle all requests for MAC and Desktop Support remotely through out TAC center.  The only additional charge you will see, is if we have to  send a technician onsite.
• Pay Per Incident. We offer a flat $195 on a “pay per incident” basis. Regardless of the time involved to resolve your issue, we provide VoIP solutions on a single fee per incident basis. All payments are “in advance” and the company accepts PayPal or Credit Card payment only.