Q: What does VPN stand for?

A: VPN is short for "virtual private network", and enables you to set up secure communication "tunnels" between your protected network and those traveling employees, or remote offices you currently have. A VPN tunnel uses encryption and other security mechanisms, like IP hiding and translation, to ensure that only authorized users can access the network and that the data cannot be intercepted. With a firewall and VPN working for you, it is easy to allow others to securely access data from virtually any location while controlling access to your network.

Q: Why would I want a firewall?

A: The Internet, like any other society, is plagued with the kind of jerks who enjoy the electronic equivalent of writing on other people's walls with spraypaint, tearing their mailboxes off, or just sitting in the street blowing their car horns. Some people try to get real work done over the Internet, and others have sensitive or proprietary data they must protect. Usually, a firewall's purpose is to keep the jerks out of your network while still letting you get your job done. Many traditional-style corporations and data centers have computing security policies and practices that must be adhered to. In a case where a company's policies dictate how data must be protected, a firewall is very important, since it is the embodiment of the corporate policy. Frequently, the hardest part of hooking to the Internet, if you're a large company, is not justifying the expense or effort, but convincing management that it's safe to do so. A firewall provides not only real security--it often plays an important role as a security blanket for management. Lastly, a firewall can act as your corporate ``ambassador'' to the Internet. Many corporations use their firewall systems as a place to store public information about corporate products and services, files to download, bug-fixes, and so forth. Several of these systems have become important parts of the Internet service structure (e.g.: UUnet.uu.net, whitehouse.gov, gatekeeper.dec.com) and have reflected well on their organizational sponsors.

Q: What can a firewall protect against?

A: Some firewalls permit only Email traffic through them, thereby protecting the network against any attacks other than attacks against the Email service. Other firewalls provide less strict protections, and block services that are known to be problems. Generally, firewalls are configured to protect against unauthenticated interactive logins from the ``outside'' world. This, more than anything, helps prevent vandals from logging into machines on your network. More elaborate firewalls block traffic from the outside to the inside, but permit users on the inside to communicate freely with the outside. The firewall can protect you against any type of network-borne attack if you unplug it. Firewalls are also important since they can provide a single ``choke point'' where security and audit can be imposed. Unlike in a situation where a computer system is being attacked by someone dialing in with a modem, the firewall can act as an effective ``phone tap'' and tracing tool. Firewalls provide an important logging and auditing function; often they provide summaries to the administrator about what kinds and amount of traffic passed through it, how many attempts there were to break into it, etc.

Q: What can't a firewall protect against? A: Firewalls can't protect against attacks that don't go through the firewall. Many corporations that connect to the Internet are very concerned about proprietary data leaking out of the company through that route. Unfortunately for those concerned, a magnetic tape can just as effectively be used to export data. Many organizations that are terrified (at a management level) of Internet connections have no coherent policy about how dial-in access via modems should be protected. It's silly to build a 6-foot thick steel door when you live in a wooden house, but there are a lot of organizations out there buying expensive firewalls and neglecting the numerous other back-doors into their network. For a firewall to work, it must be a part of a consistent overall organizational security architecture. Firewall policies must be realistic, and reflect the level of security in the entire network. For example, a site with top secret or classified data doesn't need a firewall at all: they shouldn't be hooking up to the Internet in the first place, or the systems with the really secret data should be isolated from the rest of the corporate network. Another thing a firewall can't really protect you against is traitors or idiots inside your network. While an industrial spy might export information through your firewall, he's just as likely to export it through a telephone, FAX machine, or floppy disk. Floppy disks are a far more likely means for information to leak from your organization than a firewall! Firewalls also cannot protect you against stupidity. Users who reveal sensitive information over the telephone are good targets for social engineering; an attacker may be able to break into your network by completely bypassing your firewall, if he can find a ``helpful'' employee inside who can be fooled into giving access to a modem pool. Lastly, firewalls can't protect against tunneling over most application protocols to trojaned or poorly written clients. There are no magic bullets, and a firewall is not an excuse to not implement software controls on internal networks or ignore host security on servers. Tunneling ``bad'' things over HTTP, SMTP, and other protocols is quite simple and trivially demonstrated. Security isn't fire and forget.