LANtelligence Voice Over IP: Messaging

Industry-Proven Voice Mail Integration, Reliability and Performance for the Large Business.

Based on the Windows NT® platform (the most commonly used enterprise computing), the NVM-Server is LANtelligence's most innovative integrated Voice Mail system with Automated Attendant.

Sized right for the growing business, NVM-Server starts with 4 Voice Mail ports and 250 hours of message storage with 3 built-in Desktop Messaging Clients and expands to 24 ports with an impressive 600 hours of message storage. NVM-Server will keep your busy office at the productivity forefront with an outstanding array of highly technological feature options such as: up to 1000 Desktop Messaging Clients (with Microsoft Exchange® Outlook integration), Fax Mail, Fax-On-Demand, Hard Disk Redundancy, Interactive Voice Response (IVR) and built-in Speech Recognition.

With the NVM-Server, you’ll get one-touch access to your most frequently used Integrated Voice Mail features. Use the Voice Mail features you need the most – like Calling Your Mailbox and Leaving a Message for a co-worker, just by pressing a single key. Use this same key to check your Message Count Display to see how many messages you have waiting in your mailbox. And, while you’re on a call, a single touch can also Transfer your call directly to a co-worker’s mailbox. For those important messages, set them as Urgent (for priority treatment) and Confidential (for the recipient only).

Have you ever been on the phone with a client or customer and not been able to take notes fast enough? With the NVM-Server, just press a programmed Conversation Record key to record the call directly into your mailbox. Later on, review the recorded conversation for important details you may have missed.

Integration for the Way You Really Work.

If you can’t be at your desk to take calls, press a key to have the NVM-Server automatically Call Forward your calls to your mailbox or your system may Automatically Forward your unanswered calls.

Using the optional Caller ID from your phone system, the NVM-Server stores the telephone number of a caller that left a message in your mailbox. After you listen to the message, Return Call lets you quickly call the person back without manually dialing.

Hesitant to leave your desk until that important call comes in? NVM-Server Park and Page can automatically park that call in a Personal Park Orbit and page you with your own pre-recorded announcement. You won’t miss that important call and you’ll be free to take care of other business away from your desk.

Even with all of the sophistication built into the NVM-Server, installation and maintenance are a breeze. The NVM-Server can be customized right from the Voice Mail terminal, or remotely over your LAN. Extensive reports let you track important performance parameters. NVM-Server also offers a built-in high capacity super disk for simplified backup and field upgrade.

System Features

    Caller ID
    Caller ID Automatic Transfer
    Centralized Voice Mail (Remote Tenant Service)
    Fax Mail:
    - Checking and Printing
    - Fax Messages
    - Sending a Fax to a Mailbox
    Fax Server
    NVM-Desktop Messaging
    Tenant Service
    Voice Mail Networking
    Voice Prompts
Automated Attendant Features
    Access (Log Onto) the Voice Mail System
    Access the Directory Dialing Feature
    Answering Schedule Override
    Automatic Routing for Rotary Dial Callers
    Call Announcing
    Call Blocking
    Call Parking/Paging
    Call Queuing
    Call Waiting
    External Extension
    Flexible Answering Schedules
    Flexible Call Routing
    Forced Unscreened Transfer
    Go to a Mailbox
    Hang up the Call
    Interactive Messaging (Script Prompting)
    Leave a Quick Message
    Select Voice Prompts in Another Language
    Speech Recognition
    Status Monitor
    Transfer Calls to a Fax Machine
    Transfer to an Automatic Call Distribution Group
    Transfer to an Extension:
    - Screened
    - Unscreened
    Undefined Routing
Mailboxes
    ACD Announcement Mailbox
    Announcement Mailbox
    Call Routing Mailbox
    Directory Dialing Mailbox
    Distribution Mailbox
    Fax “Callbacks”
    Fax “Same-Call” Transactions
    Fax Distribution Lists
    Fax Documents
    Fax Mailbox (Fax-On-Demand)
    Future Delivery Mailbox
    Flexible Mailbox Numbering Plan
    Guest Mailbox
    Interactive Mailbox
    Message Center Mailbox
    Network Mailbox
    Next Call Routing Mailbox
    Security Code (Default)
    Subscriber Mailbox
    System Administrator Mailbox
    Trunk Mailbox
    Variable Length Mailbox Numbers
System Messaging and Recording Options
    Announcement Message
    Automatic Message Erase/Save
    Broadcast Message
    Directory Dialing Message
    Distribution List
    First Time Tutorial
    Instruction Menu
    Interactive Prompts
    Mailbox Name
    Message Length
    Message Listen Mode
    Message Notification
    Message Playback Direction
    Message Retention
    Message Storage Limit
    Message Waiting Lamp
    Music On Hold
    Recording Conversation Beep
    Voice Compression Rate
    Welcome Message
System Administration and Maintenance
    Erasing All Messages
    Local Backup
    Local Restore
    Mailbox Security Code Delete
    Port Activities / Diagnostics
    Programming the Voice Mail
    Reports:
    - Port Self Test
    - Ports In/Out of Service
    Screen Saver
    Shutting Down the System
    System Re-Initialization
    System Time and Date
    System Version Number
    Trace Viewer
User Features
    Auto Forward
    Auto Help
    Auto Time-Stamp
    Call Announcing
    Call Waiting
    Calling a Mailbox
    Calling Automated Attendant
    Checking/Deleting a Message
    Exiting a Mailbox
    Forwarding Calls to a Mailbox
    Getting Recorded Help
    Getting the Time and Date
    Listening Options
    Listening to Messages
    Paging Message
    Recording a Confidential Message
    Recording a Future Delivery Message
    Recording an Urgent Message
    Recording and Sending a Message
    Recording Options
    Requesting a Return Receipt
    Security Code
    Transfer to a Mailbox
System Capacities
    Ports: 4 to 24
    Voice Storage: 250 to 600 hrs
    Mailboxes: 10,000
    Speech Recognition Ports: 2-12
    Name Directory Entries: 250-75,000
Includes keyboard and internal modem.

Certain features may be optional, not applicable to all systems or require additional equipment. Some federal and state laws require notification, such as a beep or require consent from all parties, prior to recording a telephone conversation. The information contained herein is subject to change without notice at the sole discretion of NEC America. All trademarks are property of their respective owners.