An increasing number of companies are recognizing the benefits of recording calls regardless of business size. Historically, call recording has been a high end application for call centers and financial institutions such as brokers where high-value transactions or a high volume of business is key.
LiquidWare Recorder technology is breaking new ground, delivering fully integrated high quality call recording for businesses at a price affordable for all. With low cost PC mass storage, archive of calls and user friendly call retrieval software, the question should be 'Why shouldn't I record every call?'
There are four fundamental reasons why an organization may wish to record their telephone calls: • Improve customer service • Record transactions of value • Comply with industry regulations • Increase security & avoid abuse
Designed around ShoreTel Architecture LiquidWare Recorder integrates with the ShoreTel System and runs on a purpose built appliance.
LiquidWare Recorder requires no LAN port mirroring or trunk taps.
Single LiquidWare Recorder Server can record calls at any site via a WAN. Integrates using ShoreTel Telephony Application Interface (TAPI )
LiquidWare Recorder requires no LAN port mirroring or trunk taps.
Single LiquidWare Recorder Server can record calls at any site via a WAN.
Integrates using ShoreTel Telephony Application Interface (TAPI )
