With over a decade of experience in deploying Unified Communications (VoIP) Solutions.
LANtelligence has the staff, expertise and certifications to handle all aspects from Network QoS, Server Virtualization, ShoreTel Deployment to top notch ongoing support.
The product portfolio that LANtelligence selects to sell and support are best of breed products in their respective categories.
This usually is not often the most popular (i.e. best marketed) but the product(s) from a solution perspective meets and usually exceeds our customer requirements.
LANtelligence always approaches each project in an organized and respectful manner to ensure the best design and deployment based on the desired time lines.
LANtelligence sees the outlined timeline for the project as more than adequate time to cover all phases of a professional, successful ShoreTel UC deployment.
What makes us special is that when you call our TAC we have certified Engineers available to take your calls. We pride and judge ourselves on a First Call Resolution. Customers on average have 95% of the support calls handled and closed within the first call to our TAC
After hours we provide 24/7/365 on call emergency response.
760 Garden View Court, Suite 220
Encinitas, CA 92024-2473
2857 Sherwood Heights Drive, Suite 4
Oakville, ON L6J 7J9
This video shows the basics of how an ECC Agent will Login/Logout and use Release/Resume as part of their daily activities.
This video show how an administrator can remove the ability for the end user to modify or have any call handling mode capability.